Our return policy lasts 30 days. If 30 days have elapsed since the time of purchase, unfortunately we cannot offer a return or exchange. To be eligible for a refund, bottles must be unopened and unaltered. We do our best to ensure that zero leaks occur during the shipping process, however we understand that sometimes situations occur during shipment that are out of our control. Refunds are dealt with on a case to case basis, at our discretion. If there appears to be an issue with a product upon delivery, give us a call at (724)-434-6659.